CentreOS hero with the iterated silver phone, messages, notes and shopping centre photos
Built for shopping centres.

CentreOS: one place for every report in your shopping centre

Less chasing. Know what needs attention.

Bring tenant reports, ideas and promotions into one place, and keep your centre informed as work progresses.Tenant reports, ideas and promotions in one place. A clearer picture for management.

See how it works
CentreOS phone above the logo pedestal, surrounded by incoming reports and messages.

Small problems shouldn’t take up your whole day.

A light out. An overflowing bin. Each arriving as another call or text. Left unresolved, they become complaints tenants remember at renewal.

CentreOS brings reports into one place, so you can see what needs attention and keep tenants updated.

Less to keep in your head.
A clearer picture of your centre.

See it from
both sides.

Your turn. Explore as a tenant or manager.

Tenants report a problem from their phone and can see what’s happening with it. You see everything in one place, so you and your tenants share one picture of every issue, and the record keeps itself.

HOW CENTREOS WORKS

Follow one report.

From a tenant noticing a problem to management taking action.

Skip walkthrough

01 / 06   Tenant

Report once.

Tenants can send issues, ideas or promotions. Here, a location and photo help management understand a new issue.

02 / 06   Tenant

Check it. Then send.

CentreOS organises the description into a report. The tenant checks the suggested details before sending.

03 / 06   Tenant

Submitted. And easy to find.

The new report joins Centre Board. Shared reports let tenants see what has already been raised.

04 / 06   Tenant

The whole story stays together.

Open a report to find its description, photo and progress together, without searching through messages.

05 / 06   Manager / Role change

Keep work moving.

Management sees every submission, including private reports. Opening acknowledges it. Updating its status tells tenants what happens next.

06 / 06   Tenant / Role change

An answer without another call.

The tenant sees the update on the same report. Its history stays together, so progress does not need another call.

Tenants report. Management acts. Progress stays visible.

Your centre’s identity.
One connected workflow.

Your centre runs on CentreOS, set up with your logo, colours and name. Tenants see your centre, with CentreOS working behind it.

Australian-owned. Shaped by feedback from our own centre manager.

Replay walkthrough

What changes

Why choose CentreOS

Stop guessing what’s wrong in your centre.

Every shop can tell you, with a photo, the moment something needs attention.

Let tenants see what you’re fixing.

Every report shows its progress, so shops know their problem is being handled.

No more back and forth.

Tenants check progress online instead of asking you, and you’re not chasing them for details.

Everything in one place.

Every report from every shop, organised on one board instead of spread across texts and emails.

One price for your centre

Pick the plan that fits your centre

Every plan starts with a one-off $299 setup. I set up CentreOS with your centre’s logo, colours and name, load your tenant list and make a PIN card for every shop, ready to print.

Basic

$99/month per centre

CentreOS for your tenants.

Bring tenant communication, maintenance requests, promotions and ideas into one simple place.

What's included
  • Nothing for tenants to sign up for, just a PIN card
  • Every report on one board
  • Photos with every report
  • Tenants see progress without calling you
  • Post notices for all tenants on Centre Board
  • “Me too” instead of duplicates
  • Monthly centre report
  • Email alerts for reports marked Medium or High urgency
  • A login for you and one secondary manager
  • Cleaners and security can report issues too
Get CentreOS for your centre

Professional

$249/month per centre

Take more control of your centre.

Get greater visibility, smarter workflows, analytics and more powerful tools to keep day-to-day operations organised and moving.

What's included
  • Everything in Basic
  • Email notices to every tenant and see their replies in CentreOS
  • Overdue jobs flagged before tenants notice
  • A daily email round-up of every new report
  • Logins for your whole team
  • Choose what each person on your team can see and change.
  • Download every report as a spreadsheet for the owner or your insurer.
  • Track response and fix times, and spot repeat faults by location and category.
  • Track contractor performance: who did each job, how long it took and where delays happen.
Get CentreOS for your centre

Operations Early access

$499/month per centre

Let CentreOS help run the centre.

Unlock CentreOS AI to understand your centre, prioritise what matters, detect recurring issues, recommend next actions, draft communications and help you stay ahead.

What's included
  • Everything in Professional
  • Your centre’s memory in one place: every contractor, supplier, piece of equipment and past job. When a tenant reports a leak, CentreOS picks the right plumber and drafts the job email, ready for you to send.
  • AI-prioritised actions each morning
  • Early warnings: spot what needs attention before it becomes a bigger problem, from upcoming servicing and weather risks to recurring faults.
  • The same fault, spotted before it repeats
  • Tenant replies drafted for you
  • A weekly summary for the owners, written for you.
Get CentreOS for your centre

Basic helps you communicate. Professional helps you coordinate. Operations helps you anticipate.

For centres up to about 40 shops. Larger centre? Talk to me.

Built by Max, for our family's two centres in Kingscliff. Read the story →

Get CentreOS for your centre

Three quick questions. I’ll set it all up, so from day one it’s keeping track of every tenant report for you.

1 of 3

Roughly how many shops does your centre have?

What happens next

  1. Share your shop list

    So I can set up CentreOS for your centre, send me your shop list and who on your staff needs a login.

  2. Ready to use in 3 to 5 business days

    Every tenant report lands on your own Centre Board, set up with your logo, colours and name. Your team gets logins, and every shop gets a PIN card, ready to print.

  3. Print the PIN cards and you’re live

    Tenants report from their phone and can see what’s happening. I invoice you once it’s ready to use. Month to month, no contract. Just give 30 days’ notice.

Got a question first? Email max@centreos.com.au

Before you bring it to your centre

The questions I usually get

They will just ring me anyway.

Probably, and that is fine. I’m not trying to stop your tenants ringing you, and anything that tried would fail in a week. The question is what happens to what they told you. Right now that sits in your memory until you get a chance to write it down. With a card in the shop, the same conversation also leaves a record: what it was, when, and where it got to. You still take the call. You just stop being the only place it is stored.

Do my tenants need an account?

No, and that is deliberate. The moment a shopkeeper has to create an account and remember a password, most of them quietly stop bothering, and you are back to texts. So there is nothing to sign up for. They scan the card in their shop, type what they saw, and they are done.

How long does setup actually take?

Usually three to five business days from the day you send your shop list, and almost none of the work is yours. I set up CentreOS with your centre’s logo, colours and name and make a PIN card for every shop, ready to print. There is nothing to install and nothing for you to configure.

What if it is a real emergency?

Then they should ring you, and the app says so on every page. Emergencies and lease matters go to you direct, deliberately. This sits underneath the urgent things rather than in front of them.

What happens to our records if we stop?

They stay yours. If you cancel, I’ll send you a full export of your records, and after 30 days I permanently delete them. There is no lock-in.

Is it secure?

Yes. Your data is stored in Australia. Every request is checked on the server, so tenants only ever see the public board and their own reports, and the management side sits behind your own password.